Please restart the game and check if your purchase has been received. If after 24 hours you still haven’t received your purchase, then please send us a support ticket or email to support@gamebeartech.com, including your player ID (found in More - Account Management), the exact time of purchase and your Apple or Google receipt order number.
IMPORTANT: Without a valid receipt order number from Apple or Google, we will not be able to verify or send your purchase.